Britton Flag Ampetronic Audio Solutions for the UK

Warranty

Statement of Limited Warranty

Hearing Loop Products

AMPETRONIC products are designed and manufactured to provide a high quality defect free performance. Ampetronic Limited (“AMPETRONIC") makes every effort to ensure that every AMPETRONIC product reaches our customers in perfect condition and, when installed correctly, will provide excellent audio performance for at least the period of Limited Warranty. AMPETRONIC sells its products directly and through a network of reputable, specially authorised dealers and offers the following Limited Warranty, which applies only to products that have been (1) directly purchased from AMPETRONIC's or (2) directly purchased via authorised Distributors and Partners published on the www.ampetronic-audio-solutions.co Website (the “Warranted Area") and used exclusively in the Warranted Area.

AMPETRONIC suggests that you read the Limited Warranty thoroughly, and invites you to contact your authorised AMPETRONIC dealer or AMPETRONIC Customer Service if you have any questions.

RF and IR Products

Ampetronic warrants its transmitters and receivers (Z-LT-82, Z-LT-700, Z-LT-800, Z-LT-803, Z-LR-100, Z-LR-42, Z-LR-44, Z-LR-200, Z-LR-300, Z-LR-400, Z-LR-500, Z-LR-4200, and Z-LR-5200) to be free from defects in workmanship and material under normal use and conditions for the useful lifetime of the product from date of purchase. Useful lifetime is defined as five years from date of purchase.

Ampetronic warrants its IR Radiator (Z-LT-84, Z-LA-141, Z-LA-140) to be free from defects in workmanship and material under normal use and conditions for three years from date of purchase.

Li-ion batteries supplied with receivers carry a one year limited warranty from date of purchase.

WiFi Products

Ampetronic WiFi servers, audio interfaces, and network hardware carry a two year limited manufacturer's warranty to be free from defects in workmanship and material under normal use and conditions from date of purchase.

THIS WARRANTY COVERS THE LISTED PRODUCTS AGAINST DEFECTS IN MATERIALS OR WORKMANSHIP FOR THE NUMBER OF YEARS IDENTIFIED BELOW.

Warranty Term

Type of Products Purchase by or for the Original Owner

Duration of Warranty from Date of Shipping (not installation)

Induction Loop Drivers, Power Amplifiers, Duplex Intercoms, Speech Transfer Systems, Preamplifiers, Field Strength Meters, Rack Mounting Accessories, Current Ratio Transformers, Combining Units, Induction Loop Receivers (exc. R1 receiver) and Phase Shifters.

5 years

IR radiators Z-LT-84, Z-LA-141 and Z-LA-140

3 years

WiFi servers, audio interfaces, and network hardware

2 years

Microphones, R1 Receiver, Inductive Cables, Connection Cables, External Power Supplies and Li-ion batteries.
Z-LT-82, Z-LT-700, Z-LT-800, Z-LT-803, Z-LR-100, Z-LR-42, Z-LR-44, Z-LR-200, Z-LR-300, Z-LR-400, Z-LR-500, Z-LR-4200, and Z-LR-5200.
1 Year
Earphones and Headphones 6 Months


Coverage: AMPETRONIC will, at its option, repair or replace the product covered by this warranty if it becomes defective, malfunctions or otherwise fails to conform to this warranty under normal use and service during the term of this warranty, without charge for labour or materials. Repairs may be performed using new or refurbished parts that meet or exceed AMPETRONIC specifications for new parts. If AMPETRONIC elects to replace the product, the replacement may be a reconditioned unit. You will be responsible for any installation or removal charges and for any initial shipping charges if the product(s) must be shipped for warranty service. However, AMPETRONIC will pay the return shipping charges to any destination within Warranted Area if the repairs are covered by the warranty. This warranty does not cover (a) damage, deterioration or malfunction resulting from accident, negligence, misuse, abuse, improper installation or operation or failure to follow instructions according to the product Handbook; any shipment of the product (claims must be presented to the carrier); repair or attempted repair by anyone other than AMPETRONIC or an authorised AMPETRONIC Service Centre; (b) any unit which has been altered or on which the serial number has been defaced, modified or removed; (c) normal wear, battery or battery replacement and any periodic maintenance; (d) deterioration due to perspiration, corrosive atmosphere or other external causes such as extremes in temperature or humidity; (e) damages attributable to power line surge or related electrical abnormalities, lightning damage or acts of God; (f) RFI/EMI (Interference/noise) caused by improper grounding or the improper use of either certified or uncertified equipment, if applicable. Consult the product Handbook for guidance on set-up procedures for minimizing the risks of interference. Any evidence of alteration, erasing or forgery of proof-of purchase documents will cause this warranty to be void. This warranty covers only the Original Owner and is not transferable.

In Order to obtain a Return Merchandise Authorisation: Warranty service will only be provided for defective products within a Warranted Area. Contact AMPETRONIC or your local authorised AMPETRONIC dealer who will advise you of the procedures to be followed. If this is not successful, contact AMPETRONIC at the address, telephone number or website shown below. AMPETRONIC may request that you send the defective product to a local authorised AMPETRONIC Servicer or authorise return of the defective product to AMPETRONIC for repair. Product(s) shipped for service should be packed securely and must be accompanied by a detailed explanation of the problem(s) requiring service, together with the original or a machine reproduction of the bill of sale or other dated, proof-of-purchase document describing the product, as evidence of warranty coverage. Should any product submitted for warranty service be found ineligible therefore, an estimate of repair cost will be furnished and the repair will be accomplished only if requested by you and upon receipt of payment or acceptable arrangement for payment.

Limitation of Implied Warranties and Exclusion of Damages: ANY IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SHALL BE LIMITED IN DURATION TO THE APPLICABLE PERIOD OF TIME SET FORTH ABOVE. AMPETRONIC SHALL NOT BE RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OR FOR DAMAGES BASED UPON INCONVENIENCE, LOSS OF USE, DAMAGE TO ANY OTHER EQUIPMENT OR OTHER ITEMS AT THE SITE OF USE OR INTERRUPTION OF PERFORMANCES OR ANY CONSEQUENCES. AMPETRONIC'S LIABILITY FOR ANY DEFECTIVE PRODUCT IS LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT, AT AMPETRONIC'S OPTION. SOME WARRNTED AREAS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. This Warranty gives you specific legal rights, and you may also have other rights which vary from depending on your Warranted Area. This is the only express warranty applicable to the product specified herein; Ampetronic neither assumes nor authorises anyone to assume for it any other express warranty.

If you have any questions about service received or if you need assistance in locating an authorised AMPETRONIC Servicer, please contact:

Ampetronic Limited.
Telephone 01636 610062 (UK) / +44 1636 610062 (outside UK) | Email
sales@ampetronic.co
Address Ampetronic Ltd., Unit 2, Trentside Business Village, Farndon Road, Newark, NG24 4XB, United Kingdom

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